Christmas, says consumer campaigner Which?, is noted as much for its unfair treatment of consumers, faced with “dodgy Black Friday deals, rubbish customer service, to “shrinkflation” and “skimpflation” on festive food, drink and gift shopping.” So recently-appointed creative agency Neverland is entering the lists, alongside media shops Goodstuff, Brainlabs and Digital Voices, with a £1.1m …

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